Dr. So is Professor of Operations and Decision Technologies, and also serves as the Associate Dean of Undergraduate Programs at the Paul Merage School of Business. Dr. So had previously served as Director of Ph.D. Programs.
Dr. So’s expertise is in the areas of Operations Management, Supply Chain Management, Design of Production and Service Systems, and Business Process Management. His most recent research focuses on understanding and managing the impact of supply uncertainty in assembly systems. Dr. So has published his research extensively in major academic journals.
Faculty Service Award, The Paul Merage School of Business, 2010-11.
Excellence in Teaching Award (MBA Core), The Paul Merage School of Business, 2009.
Selected Recent Publications
“Managing a Closed-Loop Supply System with Random Returns and a Cyclic Delivery Schedule." (with C. Huynh and H. Gurnani) European Journal of Operational Research, forthcoming (2016).
“The Value of Demand Forecast Updates in Managing Component Procurements for Assembly Systems." (with J. Cao) IIE Transactions, forthcoming (2016).
“A Queueing Model Arising from Managing Small Projects under Uncertainties,” (with J. Bai and C.S. Tang) European Journal of Operational Research, 253, 777-790 (2016).
“Impact of an Online–to-Store Channel on Demand Allocation, Pricing and Profitability.” (with J. Cao and S. Yin) European Journal of Operational Research, 248, 234-245 (2016).
“Optimal Product Pricing and Component Production Quantities for an Assembly System Under Supply Uncertainty.” (with W. Pan) Operations Research, 58, 1792-1797 (2010).
"The Effects of Supply Reliability in a Retail Setting with Joint Marketing and Inventory Decisions," (with S. Liu and F. Zhang) Manufacturing & Service Operations Management, 12, 19-32 (2010).
"Component Procurement Strategies in Decentralized Assemble-to-Order Systems with Time-Dependent Product Pricing," (with X. Fang and Y. Wang) Management Science, 54, 1997-2011 (2008).
"A Mathematical Model for Evaluating Cross-sales Policies in Telephone Service Centers," (with R. Byers) Manufacturing & Service Operations Management, 9, 1-8 (2007).
"Optimal Component Stocking Policy for Assemble-To-Order Systems with Leadtime-Dependent Component and Product Pricing," (with V.N. Hsu and C.Y. Lee), Management Science, 52, 337-351 (2006).
"Price and Time Competition for Service Delivery," Manufacturing & Service Operations Management, 2, 392-409 (2000).
"Modeling the Impact of an Outcome Oriented Reimbursement Policy on Clinics, Patients, and Pharmaceutical Firms," (With C. S. Tang), Management Science, 46, 874-892 (2000)
"The Value of Information Sharing in a Two-Level Supply Chain," (with H. L. Lee and C. S. Tang), Management Science, 46, 626-643 (2000).