- Title: Continuing Lecturer
- Office Location: SB1 3233
- Email: email@example.com
- Doctor of Management, Case Western Reserve University
- MBA, University of Southern California
- BA Political Science, University of Southern California
SUMMARY OF ACCOMPLISHMENTS
- Seasoned executive with more than thirty six years of experience in global consulting, corporate and business unit strategy, developing Asia market entry strategies, managing organizational structure, cost reduction, process improvement and leadership for major international corporations.
- Successfully started consulting firms in Alaska, Seattle Washington and Hong Kong
- Successful instructor in strategy at five different institutions, having taught upper division undergraduates, traditional MBA students, Fully-Employed and Executive MBA students. Consistently rated by students superior in teaching abilities.
- Earned doctorate in management in 2003 from The Weatherhead School of Management at Case Western Reserve University, Cleveland, Ohio.
LL Global Consult (2003-Present)
Management consulting firm providing strategic planning and organizational consulting services to a select group of international clients.
MMG, MarchFirst, divine, Inc. (1999-2002)
Vice President, Global Strategy
- Served in a key executive role within the Global Strategy division for the professional services arm of divine, Inc., a Chicago based software development and systems integration firm (and its two predecessor firms) that provided extended enterprise technology solutions that helped clients gain competitive advantage by improving the speed and effectiveness with which organizations sense and respond to their extended business environments.
- Responsible for the quality of the delivery of client work, as well as provision of leadership to the global strategy team.
- Engaged in projects relative to the airline, automotive, health care and pharmaceutical industries; assisting clients in developing and implementing technology driven strategies to enhance their competitive positioning.
- Negotiated the firm’s joint venture in Japan and played a lead role in the firm’s business development endeavours there and elsewhere.
- Served as a member of the firm’s Global Strategy Leadership Team.
President, Partner and Director (1977-1999)
LLA, Inc./Strategic Development Group, Anchorage Alaska and Seattle WA
LLA Pacific Limited, Hong Kong
- Served for twenty-two years as President of own firms from start-up to development of these two international consulting organizations.
- Firm started business in 1977 in Anchorage, Alaska serving British Petroleum (BP) ARCO, and Alyeska Pipeline Service Company during the construction and start-up operations of the Trans-Alaska pipeline and the Prudhoe Bay/North Slope oil fields.
- Provided services to these three major clients in the areas of: strategic planning, achieving "bench marked" operational excellence in implementing strategies, organizational structuring, leadership development and building leadership teams. Clients started as “greenfield operations” and grew to employ over 12,000 people.
- Firm selected by BP as one of its preferred suppliers in the service category.
- Established Bellevue, Washington office in 1985 and Hong Kong office in 1989. The Hong Kong office focused its work on assisting multi-national organizations develop and implement competitive strategies in Asia.
- Firm specialized in working with a limited number of large multi-national organizations that required exceptional client focus in order to deal with the complexity of their decision-making at both the local, regional and global levels.
- Hallmarks of the firm since inception included customer-focused client service, and building a consulting team to deliver on their service promise.
- Major projects undertaken by the firm include the following:
1. In 1988/89, LLA was selected by British Petroleum to be one of the lead consultants in
helping them manage global change for the Exploration Group. Over four years, Dr. Lane
led a team of consultants in developing and delivering the overall change architecture, key
change interventions, and focused leadership training on a worldwide basis for the
Exploration Group. BP Exploration acknowledged Dr. Lane’s work as having significant
operational and financial results, which contributed, to BP's overall turnaround by 1993.
In the early 1990’s, LLA developed the concept of “networks” to enhance organizational
knowledge sharing and learning for the BP upstream business.
2. Over the period 1998 to 1999 LLA established the change architecture and was lead
consultant in the Caltex (the overseas marketing arm in thirteen countries for Chevron and
Texaco) global organizational change process, leading to a complete functional restructuring
and the move to a performance-based organization.
3. Dr. Lane served as the lead change consultant for Caltex as they transitioned to a shared
services concept from independent country support services and was recognized by Caltex
as being one of the key drivers in their move to improved competitiveness and profitability.
4. LLA, under Dr. Lane’s leadership and in conjunction with the Chairman of DHL, Mr Po
Chung, helped establish the Creative Initiative process in Hong Kong. This process helps
organizations and industry groups in both the public and private sector develop a shared
vision of a desired future. This process has helped a number of Hong Kong organizations
develop their blueprint for the future in the post 1997 economic environment.
Linking Strategy to Organization Structure
1. Dr. Lane, working with a small group of internal consultants and senior management,
assisted AMOCO Production Corporation to develop a global organization structure and set
of aligned leadership practices. This work enabled the organization to carry out a new
strategy of more cost efficient focus on exploration and production as illustrated by their
discoveries in the Gulf of Mexico, the North Sea and the start-up in 1996 of the largest oil
field in the South China Sea.
2. Recognized by AMOCO’s Chairman, Mr. Larry Fuller, for a deep personal understanding
of the global markets, global competition, and the differentiators required to excel in these
areas into the next millennium as one of the key elements in his organizational
transformation process toward AMOCO’s becoming a global company.
Customer-focus and Strategy
1. LLA introduced the concept of building a customer-focused organization to DHL
Worldwide Express in Asia Pacific.
2. Responsible to the DHL Regional Managing Director, North Asia for the
development of a customer-focused strategy, and using customer data to help align
marketing strategies, information needs, organizational structure, and leadership practices to
completely focus DHL on the current and future requirements of its Asia Pacific customer
3. During the period of time 1991-1998 DHL grew to become market leader in the
document and small package express business in Asia and positioned itself to be the regional
leader in the express logistics business into the next century.
4. Personally recognized by Regional Managing Director and DHL’s Chairman for
understanding of strategy, marketing, and global competition as a key element in facilitating
DHL's strong position in the Asia Pacific market.
Cost Reduction and Process Improvement Strategies
1. With the beginning of "early maturation" of Asia’s growth market, and forecasted
economic turmoil through 1999, Dr. Lane assisted a major Hong Kong based trading
company as well as the marketing and distribution arm of a global oil company to establish
Shared Services Centres which enabled these organizations to consolidate their "backroom"
high volume transaction operations across the region.
2. Dr. Lane's understanding of finance, accounting, treasury, human resources, and
procurement, process issues, coupled with a customer-focus strategy, enabled both of these
organizations to establish leading edge centres that will help position them to be low cost
providers of their services into next century.
The Creative Initiative-Strategy Facilitating Experience (1997-2004)
- Original lead facilitator and one of the founders and a Director of the Creative Initiative Foundation in Hong Kong.
- As part of the Creative Initiative, facilitated strategy workshops for senior executives and board members of the Logistics community, The Port and Maritime community, the Airport Authority, The American Chamber of Commerce, the Hong Kong Tourism Commission and the Pearl River Delta Foundation.
- Efforts resulted in the plan adopted by the Hong Kong Government to formally link Hong Kong’s economy to the growth of the Pearl River Delta.
Executive Vice President (1973-1977)
Alaska International Air
- Responsible for building the management team, negotiating client contracts, developing operating programs, and establishing management control procedures that enabled the airline to return to profitability within 12 months of his arrival.
- Collaborated on leading the organization out of Chapter Eleven to become the leading air cargo carrier during the construction of the Trans-Alaska pipeline.
- Served as a lead participant in helping take the company public in 1977.
Assistant to the Chairman (1971-1973)
- Recruited to the airline to assist with a "turnaround" for this regional carrier that was in significant financial difficulty.
- In conjunction with new management team, led the development of the strategy that enabled Alaska to reposition itself as the "Airline of choice flying to and from Alaska".
- Instrumental in developing the growth strategy that enabled Alaska to expand into Oregon, California and Arizona after Airline deregulation in the U.S.
- Credited by Alaska’s Chairman with identifying the gaps in the served market in Portland, San Francisco, Los Angeles and Phoenix, and establishing operations in these suburban airports where the majority of the population was living and unserved by the major carriers.
- The “North-South customer-focused strategy” enabled Alaska Airlines to become one of the leading regional carriers in United States, maintaining consecutive year-on-year profitability for over 20 years in an extremely competitive market.
Peat, Marwick Mitchell (1968-1971)
- Served as Senior Consultant in the Los Angeles office of this international accounting and consulting firm.
- Conducted consulting engagements in the areas of developing competitive strategies and aligned organization structures for Continental Airlines, Union Bank of California; Security National Bank; and numerous medium-size manufacturing companies in the Los Angeles area.
- General management positions in line-manufacturing for Pabst Blue Ribbon and Maramont Corporation in the Los Angeles area.
Executive Doctor of Management, May 2003
Weatherhead School of Management, Case Western Reserve University
Master of Business Administration, 1968
School of Business
University of Southern California, Los Angeles, CA
Bachelor of Arts, 1963
University of Southern California Los Angeles, CA
Lecturer-Strategy , Paul Merage School of Business, University of California, Irvine
Visiting Lecturer-Global Strategy, Rady School of Business, University of California, San Diego
- Global Strategy class for Executive MBA’s (Flex MBA), 2006
Adjunct Professor-Strategy, California State University, Fullerton
- Capstone Strategy Class for Business Administration Seniors in summer 2003, spring 2003 and International Strategy in fall 2003.
Adjunct Professor-Strategy, California State University, San Marcos
- Capstone Strategy Class for Business Administration Seniors at CSUSM as well as the strategy class for MBAs, in fall 2002 and spring 2003 respectively.
Adjunct Professor, Monterey Institute for International Studies—Fisher Graduate School of Business
- International Consulting class for MBAs at MIIS, spring 2003, November 2003, April 2004, October 2004, November 2005 and 2006.
OTHER TEACHING EXPERIENCE
Lectures on leadership and global strategy.
- University of Chicago-Graduate School of Business Administration
- Hong Kong University of Science and Technology
- Motorola University and Nortel’s Executive Development programs in the Asia Pacific Region
Lead instructor for “Developing Global Strategy”.
- Hong Kong Bank’s Senior Executive Strategy and Managing Global Risk Program. Developed and served as lead instructor for the strategy portion of the program.
- Lane, L.D. and Verlinda, J., November, 2005. “The Effect of the Internet on Pricing in the Airline Industry.” International Journal of Industrial Organization. (Under review)
United States Marine Corps (1963-1971. Includes active duty and reserve time)
- Triathloning (three-time Ironman finisher)